Returns & Exchanges
At Bartlett Arborist Supply, we want you to be fully satisfied with your professional gear and apparel; if your purchase doesn't meet your needs, you can return unworn items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
Prepare the Package
Place the unwashed, unworn items with original tags still attached into their original packaging to ensure a smooth inspection process.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team verifies the condition of your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing